Privacy Policy
AcaVault (“we,” “us,” or “our”) is committed to keeping all of your personal information secure. This privacy policy explains the protection, uses, and benefits of the information you provide in order to ensure your peace of mind through every step of the process. It covers the collection, use, and disclosure of information through acavault.com website and all linked pages.
This privacy policy also describes your rights and choices with respect to your personal information. If you have any questions about our Site or this privacy policy, please contact us at info@acavault.com.
Information Use
AcaVault will only provide your personal information to insurance companies, ACA Marketplace partners, and licensed insurance agents when you expressly authorize us to begin the application process for the policy and carrier you choose.
Any personal information gathered by AcaVault is used only for the process of qualifying you for ACA-compliant health insurance, Medicare, and other insurance products. Where permitted by law, your information may be used to request credit, medical, and/or driving records from a third party.
This information is used strictly for underwriting, enrollment, and verification in accordance with the disclosures and releases that you must review and approve during the enrollment process.
We will never sell your personal information to unaffiliated third parties.
ACA & HIPAA Compliance
As an ACA partner, we comply with the Affordable Care Act (ACA) requirements, including privacy and nondiscrimination rules.
Any health-related information you provide may also be protected under HIPAA (Health Insurance Portability and Accountability Act) when applicable.
We ensure that sensitive health and enrollment data is transmitted securely and only shared with licensed entities authorized to assist with ACA Marketplace plans.
Your Rights and Choices
You have the following rights regarding your personal information we hold:
Right to Object – You may object to processing based on our legitimate interests or to marketing activities at any time.
Right of Access – You may request access to the personal information we hold about you by emailing info@acavault.com.
Right to Rectification – You may request corrections if your personal information is inaccurate or incomplete.
Right to Erasure – You may request deletion of your information where it is no longer necessary for the purposes collected.
Right to Restriction – You may request that we limit processing under certain circumstances.
Right to Portability – You may request a copy of your personal information in a structured, commonly used format to transfer to another provider.
For your protection, we may only implement requests related to the email address you use to send the request, and we may need to verify your identity before proceeding.
Consent & Communications
By visiting our Site and submitting your information, you consent to the collection and use of your information as described in this policy.
By providing your contact information, you agree to be contacted by us or our licensed partners, regardless of the presence of your number or email on any state or Federal DNC (“Do Not Call”) or DNE (“Do Not Email”) list.
You may receive communications via email, SMS, or telephone, including automated systems, regarding ACA health plan enrollment, insurance options, and related services. You may opt out at any time by following the unsubscribe link in our emails or contacting info@acavault.com.
Nondiscrimination Notice
AcaVault complies with federal civil rights laws, including ACA Section 1557, and does not discriminate on the basis of race, color, national origin, sex, age, or disability. We provide free language assistance services and auxiliary aids to ensure equal access to ACA Marketplace services.
Exclusive Ownership of Rights
The Site and any necessary software contain proprietary and confidential information protected by intellectual property laws. You may not modify, sell, or distribute any part of the Site except as expressly permitted.
Disclaimer of Warranties
The information and services on this Site are provided “as is” and for informational purposes only. We make no representations or warranties regarding completeness, reliability, or accuracy.
Links From Our Site
We may provide links to third-party sites. We are not responsible for their content, policies, or practices. Use of third-party sites is at your own risk.
Updates
This Privacy Policy and Terms of Use may be updated periodically. Continued use of the Site after changes constitutes acceptance.